FAQs
1. Does Niagara Inflatables & Games Inc. only rent inflatables?
2. How can Niagara Inflatables & Games help me plan my event?
3. How far in advance should I make my reservations?
4. Does Niagara Inflatables & Games Inc. have insurance?
5. Is Niagara Inflatables & Games Inc. licenced?
6. Do you charge tax?
7. Are gratuities included?
8. Can you provide me with DIRECTIONS to your Office?
Inflatables FAQs
9. How much room is needed for an inflatable bouncer?
10. On what surfaces can inflatables be setup?
11. How many children fit in an inflatable?
12. Where can I set up an inflatable?
13. Can I set up an inflatable indoors?
14. Are inflatable bouncers safe?
15. Do you provide a person to supervise the unit during the rental?
16. How long does it take to set up the units?
17. Is there a delivery charge?
18. What is the rental period?
19. What if it is rainy or windy?
20. Do you deliver and set up the units?
21. How do I reserve a rental date?
22. Is there a deposit required?
23. When is payment due?
24. What kind of power is required?
25. Does Niagara Inflatables & Games Inc. have insurance?
26. Is Niagara Inflatables & Games Inc. licensed?
27. What are my responsibilities as the renter of an inflatable?
28. Will the inflatable harm my lawn?
29. Is the setup and tear down included in the rental fee?
30. Do you charge tax?
1. Does Niagara Inflatables & Games Inc. only rent inflatables?
NO! Niagara Inflatables & Games Inc. offers full scale entertainment facilitation on many levels. We will provide your party with everything from inflatables, fun foods, interactives & other games to live entertainment to electronic gaming and even team building activities. Chances are if you want it at your event we can provide it! So have a look around our website and if you don’t see what you’re looking for give us a call at 905-646-JUMP
. . . Back to Top
2. How can Niagara Inflatables & Games help me plan my event?
The friendly and knowledgeable staff at Niagara Inflatables & Games Inc. will help you determine exactly what you want and need to make your event a sure hit. Combined with our professional and efficient delivery staff who will set up your rented equipment and show you how to operate it, Niagara Inflatables & Games Inc. takes all the stress & guesswork out of planning your event.
. . . Back to Top
3. How far in advance should I make my reservations?
The sooner the better! We reserve our equipment weeks, and sometimes months in advance. Booking early is especially a good idea if you are interested in live entertainment. We don’t want you to miss out on the fun!
. . . Back to Top
4. Does Niagara Inflatables & Games Inc. have insurance?
YES. Niagara Inflatables & Games Inc. is fully insured for your protection.
. . . Back to Top
5. Is Niagara Inflatables & Games Inc. licenced?
YES. At Niagara Inflatables & Games Inc. we put safety first. We are fully licensed by the Technical Standards and Safety Authority. We have certified Amusement Device mechanics on staff and an inspection of our equipment is performed annually by the T.S.S.A.
. . . Back to Top
Yes. By law we are required to charge PST & GST tax for all rentals.
. . . Back to Top
Gratuities are not included in your total. However, if your driver has provided you with great customer service I’m sure they would appreciate a tip.
. . . Back to Top
8. Can you provide me with DIRECTIONS to your Office?
We are located on Elm Street. in St. Catharines.
Address: 33 Elm Street, St. Catharines, ON L2P1A2
From the North End: Take Hartzel Road towards the escarpment, go past the Dairy Queen and Elm is the next street on your left, just before the train bridge. We are the 3rd building on the left on Elm.
From the 406: Turn left on Glendale Avenue, right on Merritt Street, go over the train bridge and Elm is at the bottom of the bridge on the right hand side. We are the 3rd building on the left.
From the QEW Fort Erie: Take the Glendale Exit and turn left on Glendale, follow it over the Welland Canal and follow Glendale and turn right on Merritt Street. Go over the train bridge and Elm is at the bottom of the bridge on the right hand side. We are the 3rd building on the left.
From QEW Toronto: Take the 406 to Glendale Avenue, turn left on Glendale and left on Merritt Street, go over the train bridge and Elm is at the bottom of the bridge on the right hand side. We are the 3rd building on the left.
Questions: 905-646-5867
. . . Back to Top
Inflatables FAQ
9. How much room is needed for an inflatable bouncer?
You will need to provide a level area approximately 20ft x 20ft with an overhead clearance of at least 12 feet for our bouncers. Please call our office for details on space requirements for other units. If required (and possible) we would be more than happy to conduct a site inspection of your location.
. . . Back to Top
10. On what surfaces can inflatables be setup?
The safest surface is a level grassy area. However, we can setup on concrete, asphalt, parking lots, etc. Please specify which surface the bouncer will be setup on so we can provide the appropriate anchors. Be sure the surface area is clear of rocks, branches and sharp objects.
. . . Back to Top
11. How many children fit in an inflatable?
Although capacity varies by unit, the chart below shows approximate capacity for a standard size bouncer. Our staff can provide you with more accurate ratings for each unit. As always, please exercise caution and common sense.
Example Unit Size: 15′ x 15′
Children Under age 8: 6-8
Children ages 9 to 12: 4-6
Adults: 2*
*Not all units can accommodate adults
The above are only guidelines, please use good judgment. It is important not to mix small and large children together.
. . . Back to Top
12. Where can I set up an inflatable?
Backyards, parks, gymnasiums, and just about anywhere else firm, fairly level, and clean will work great for a bouncer.
. . . Back to Top
13. Can I set up an inflatable indoors?
Yes, provided you have enough room and high enough ceiling. Our staff can provide you with specific measurements for the unit you are interested in. (when measuring your room don’t forget to take into account suspended lighting). We can help you find a great location to book your event. Just give us a call!
. . . Back to Top
14. Are inflatable bouncers safe?
Absolutely! If all the rules outlined on the Operating Instructions page of your rental contract are followed, and the unit is supervised at all times, they are very safe.
. . . Back to Top
15. Do you provide a person to supervise the unit during the rental?
Typically most renters provide their own supervision. Our set up crew will train you or your designate on proper supervision and leave you with written safety guidelines & emergency procedures. We can, if you prefer, provide supervision at an additional cost.
. . . Back to Top
16. How long does it take to set up the units?
It takes about 25 minutes to set up each unit (depending on the unit), and review the safety guidelines with you. The renter/responsible adult must be present at the time of delivery.
. . . Back to Top
17. Is there a delivery charge?
There is a delivery charge. Please call our office for more specific details.
. . . Back to Top
18. What is the rental period?
The standard rental period for our units is 3 hours. We offer longer rental periods at an additional hourly rate.
. . . Back to Top
19. What if it is rainy or windy?
Niagara Inflatables & Games Inc. reserves the right to cancel a reservation (your deposit will be used for a rescheduled date) if there are heavy rains or high winds (over 25 mph). Safe operation of our units and customer safety is our utmost concern. However, once the unit is delivered, no refunds shall be issued due to bad weather.
. . . Back to Top
20. Do you deliver and set up the units?
Yes. We will deliver and set up your bounce castle and insure that it is clean and in good working condition before your party starts and come back to take it down after the party is over. Set up normally takes about 20-25 minutes, depending on the unit. ‘Tear down’ usually takes about the same.
. . . Back to Top
21. How do I reserve a rental date?
Check out the Products section of our site to see what products you want for your event.
As you’re browsing our products you may add them to your “Rental list” by clicking on the “Add to Rental List” button that appears under each product.
After you have completed adding products to your “Rental List” click on the “View your Rental List” link on the left of the page, after which – you will have the option of sending your list to us!
You can also phone one of our event planners at (905) 646-JUMP (5867)
. . . Back to Top
22. Is there a deposit required?
YES. We require 50% non-refundable deposit to confirm and hold your booking.
. . . Back to Top
A deposit of 50% is due at the time of your booking; the balance is due 2 weeks prior to your event. We accept Visa, Mastercard, and debit and cash at our office. We will also accept business cheques. Please note that the driver does not carry cash and cannot provide change.
. . . Back to Top
24. What kind of power is required?
The bouncer must be within 100 feet of a dedicated 15-amp circuit. The blower uses approximately as much electricity as an indoor fan once the bouncer is fully inflated.
. . . Back to Top
25. Does Niagara Inflatables & Games Inc. have insurance?
YES. Niagara Inflatables & Games Inc. is fully insured with $2.0 million of liability insurance for your protection.
. . . Back to Top
26. Is Niagara Inflatables & Games Inc. licensed?
YES. At Niagara Inflatables & Games Inc. we put safety first. We are fully licensed by the Technical Standards and Safety Authority. We have certified Amusement Device mechanics on staff and an inspection of our equipment is performed annually by the T.S.S.A.
. . . Back to Top
27. What are my responsibilities as the renter of an inflatable?
You must assign a responsible adult to supervise the children while the bouncer is in use. This adult must know all the safety rules and make sure those rules are enforced. You are responsible for the safety of the children and for the care of the equipment.
. . . Back to Top
28. Will the inflatable harm my lawn?
No. We place a protective tarp under the bouncer to minimize any damage to the bouncer or lawn. We also place stakes in the yard to anchor the bouncer. If you have a sprinkler system please inform us so we don’t cause damage to the sprinkler heads and they do not cause damage to the unit.
. . . Back to Top
29. Is the setup and tear down included in the rental fee?
Yes. Our rental price includes the set-up, tear down and all the equipment required to support the setup. I.e. sandbags, tarps, extension cords. There is a delivery charge.
. . . Back to Top
Yes. By law we are required to charge PST & GST tax for all rentals.
. . . Back to Top